Eltima Reviews

Eltima.com offers a variety of software solutions. One of their products, the USB Network Gate, can be purchased for personal or corporate use. The Single license for this product costs $159.95 and allows up to 10 USB devices to be shared simultaneously on a single computer. For company-wide use, redistribution, modification, or deep integration, they offer Corporate licenses. These include the SDK License, which allows you to integrate USB Network Gate’s functionality into your own application, the Company License, which allows you to use USB Network Gate on a certain number of computers throughout your organization, and the Source Code License, which provides you with the complete programming source code of USB Network Gate to modify and incorporate it into the software or hardware product you produce. The pricing for these licenses is custom and can be obtained by contacting their sales team.

Eltima, also known as the Electronic Team, offers a wide range of products. Some of the notable ones include:

• USB Network Gate: This allows users to share USB devices over LAN or the internet.
• Serial to Ethernet Connector: This tool enables users to share serial port devices over the network.
• Serial Port Monitor: This is used to monitor serial ports and analyze COM port activity.
• Virtual Serial Port Driver: This creates virtual serial port pairs.
• FlexiHub: This is used to access and manage remote USB and COM port devices.
• Donglify: This allows users to share USB dongles.
• Recover PDF Password: This is used to unlock PDF files.
• HelpWire: This is used for remote customer support.
• Flash Decompiler Trillix: This is used to convert SWF to FLA.
• PhotoBulk: This is a bulk image editor.
• CloudMounter: This is an ultimate cloud manager.

These products cater to a variety of needs, including USB and serial port virtualization, monitoring, and redirection to remote desktops, cloud infrastructures, virtual environments, and multi-user systems over LAN and the internet. They also offer solutions for both Windows and macOS users.

Eltima.com offers a variety of products and services. Some of the top Windows products include USB Network Gate, Serial to Ethernet Connector, Serial Port Monitor, Virtual Serial Port Driver, FlexiHub, and Donglify. These tools allow users to share USB devices over LAN or Internet, share serial port devices over the network, monitor serial ports, create virtual serial port pairs, access and manage remote USB and COM port devices, and share USB dongles.

For Mac users, Eltima provides efficient and convenient solutions for video playback, cloud and file management, streaming and mirroring, and more.

Eltima is committed to delivering reliable and scalable applications for USB and serial port virtualization, monitoring, and redirection to remote desktops, cloud infrastructures, virtual environments, and multi-user systems over LAN and the Internet.

Eltima's professional tools are designed to cater to the specific needs of desktop, web, and mobile users. They offer compatibility with all major platforms and provide full-cycle research and development with the possibility of customization according to particular requirements.

To get started with Eltima products, it's recommended to visit their official website or specific product guides. For instance, to use the USB Analyzer by Eltima, follow these steps:

1. Click New.
2. In the Start new session window, choose the USB port or device to monitor.
3. Set which events should be sniffed: Plug and Play, IOCTL, URB, USB function.
4. The captured data will be displayed in the main window of the program.

For other products like Advanced Serial Port Terminal, there are also step-by-step guides available. Always remember to refer to the official documentation for the most accurate and up-to-date information.

Eltima Software uses services of secure e-commerce resellers for order processing and charging clients for their products. These resellers offer a wide range of payment options, which may vary depending on the e-commerce reseller and location. The available payment methods include Visa/MasterCard, Bank/Wire transfer, American Express, JCB, PayPal, Purchase order, Discover, Check, sofortbanking.com, Carte Bleue, 支付宝 (Alipay), Direct Debit, Giropay, iDEAL, WebMoney, Cash at 7-Eleven/ACE, Boleto Bancario, CashU, Dankort, Konbini, Qiwi Wallet, and eCheck/ACH. Some of these methods support recurring billing, while others do not. The availability of these payment methods may vary by country.

The price of Eltima Software products varies depending on the specific product. For instance, the USB over Ethernet software starts from $159.95, and the Virtual Serial Port Driver is priced at $139.95. It's worth noting that Eltima Software occasionally offers discounts on their products. For the most accurate and up-to-date pricing, it's recommended to check the official Eltima Software website.

To get a refund from Eltima Software, the following steps should be followed:

1. Requests for refunds must be made within fourteen (14) days of the purchase date.
2. The request should be sent via e-mail to the Customer Service Team.
3. The request must contain the order reference number along with the detailed and grounded reasons why a refund is being applied for.

Upon sending a refund request, the Customer Service Team should get back within one (1) business day. An email from support@eltima.com should be expected, and be ready to provide the support agents with additional information and follow all the recommendations. If a refund is approved, it might take up to one (1) business day to process it. The money will be returned in the same form of currency used for the purchase.

Please note that there are cases ineligible for a refund, such as if the client refuses to follow the instructions of the Eltima Customer Service Team or doesn’t provide the requested assistance, or if there is a fix or a workaround to the issue reported as a reason for a refund. The software purchased by mistake or on assumption that it does something that it is not intended to do is also not eligible for a refund.

Eltima uses the services of official e-commerce resellers such as cleverbridge AG, 2Checkout, and FastSpring for payment processing. These resellers offer a wide range of payment methods.

Eltima Software has a 14-Day Honor-Based Money-Back Guarantee for their digital software products. This means that if the product is malfunctioning on the client's computer or mobile device, and the deficiency isn't addressed within a reasonable amount of time, a refund will be issued in full without any compensations or additional reimbursements. Alternatively, a replacement of the product of the same or around the same value can be offered at the customer's choice.

To request a refund, the following procedure must be followed: - Requests must be made within fourteen (14) days of the purchase date. - Requests must be sent via e-mail to their Customer Service Team. - The request must contain the order reference number along with the detailed and grounded reasons why a refund is being applied for.

Upon sending a refund request, the Customer Service Team will get back to the customer on the problem within one (1) business day. If a refund is approved, it might take up to one (1) business day to process it. The money will be returned in the same form of currency used for the purchase. If the customer ordered a Boxed CD version, it must be returned with all the original packaging and its contents to the Sender address on the envelope. If the customer ordered an electronic version only, all copies of the license must be destroyed.

However, there are cases ineligible for a refund, including: - The client refuses to follow the instructions of the Eltima Customer Service Team or doesn't provide the requested assistance. - There is a fix or a workaround to the issue reported as a reason for a refund. - The software was purchased by mistake or on assumption that it does something that it is not intended to do. - There is a functional peculiarity that is mentioned in the user guide to the software or on the product’s webpage.

Unfortunately, no specific shipping policy was found. If you need more information, it's recommended to contact Eltima Software directly.

The email address for the Eltima Customer Service Team is support@electronic.us. This is the contact for any questions or support needs.